Contact us

You are most welcome to contact us anytime, and we are always happy to assist our customers. Please don't hesitate to reach out with any questions or concerns!

We strive to respond to most emails within 24 hours. However, during busier times, it may take up to 48 hours for us to get back to you.

Please note that on weekends and holidays, while we do reply to emails, our customer support team works reduced hours, so responses may take a bit longer. During these times, or when we experience a high volume of emails, it may take up to 72 hours to receive a response.

Please provide us with your order number if you have a question about your order. If you do not have your order number, then you can inform us that you cannot locate it in which we will help you find it. Thank you

We appreciate your understanding and will do our best to address your inquiries as quickly as possible.